FAQs

Maddox Garden Center & Landscaping

  • Do you deliver?

    Yes, we provide delivery services for all garden center purchases. We'll bring your plants, gardening supplies, and other items directly to your home, ensuring everything arrives safely and conveniently.
  • Do you do installations?

    Yes, Maddox Garden Center and Landscaping provides professional installation services for various garden and landscaping projects. We handle everything from planting trees and shrubs to installing garden features, bringing your outdoor vision to life.
  • Do you help with landscape design?

    Yes, we offer complete landscape design services with a free estimate included. Our team collaborates with you to develop a customized design that matches your preferences and requirements, creating an outdoor space that's both beautiful and practical.
  • Do you offer seasonal services?

    We provide our services throughout the year, weather permitting. This includes mulching, planting, maintenance, and other landscaping needs across all seasons.
  • Do you use organic or eco-friendly products?

    We carry a limited selection of organic products at our garden center for customers seeking eco-friendly options.
  • How do you handle weather delays?

    Weather conditions can impact our schedule. We make every effort to provide advance notice of any delays to ongoing and upcoming projects, and we resume work as quickly as conditions allow.
  • What is the process for starting services?

    To begin a project, contact our landscape office and schedule an appointment with a designer/estimator. We'll meet you at your property to discuss your goals, preferences, and budget. If needed, we'll create a custom design plan with a corresponding estimate, which will be emailed for your review. Additional meetings can be arranged to help you visualize the plan. Once everything is finalized, you'll sign a contract and provide a 30% down payment to secure your spot on our schedule.
  • Do you offer a warranty on sod and grass seed?

    We do not provide a warranty on sod or grass seed, as their survival depends entirely on proper watering and maintenance.
  • Do you offer a warranty on garden center plant purchases?

    We provide a 6-month warranty on garden center plant purchases, excluding annuals. For plants installed by Maddox Garden Center & Landscaping, we offer a one-year warranty.
  • How do you handle changes to the project?

    All project changes and adjustments are coordinated between the designer and customer. We prefer to finalize modifications before work begins, but with clear communication and planning, we can accommodate changes during the project through change order agreements.